So let’s say you’ve created a wonderful signature program, and people sign up. Fabulous!
Then someone asks for a refund.
😕
What should you do?
That’s the question I answer in this week’s episode.
I walk you through how to get through the initial moment, then to make a decision, create a solid refund policy moving forward, and finally to make moves that will help you have less refund requests and more happy participants.
What should I charge the very first time I offer my program beyond private practice?
Um, actually I get this question pretty much EVERY week. It’s one of the most common questions I hear and it’s one of my favorites to dig into.
I’m talking about pricing an offer beyond your therapy sessions...something like a workshop, coaching program, retreat or course.
I love bringing you behind the scenes of successful businesses so that you've got lots of examples of different ways to build YOUR business. In this week's episode of Rebel Therapist, I'm talking to a healer and entrepreneur who has built a robust ecosystem with high priced offerings. I asked her about how she's developed her offerings, her sales and marketing processes, and how she's scaled back her work hours.
Meet Cate Stillman.
Cate established Yogahealer.com in 2001, and Yoga Health Coaching in 2012 for wellness professionals. Her books include Body Thrive and Master of YOU.
